Branch Administrative Coordinator

    • Job Tracking ID: 512636-766463
    • Job Location: Council Bluffs, IA
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: April 07, 2021
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
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Job Description:

We are seeking to hire a Branch Administrative Coordinator for our Council Bluffs Downtown branch. This position is responsible for providing clients, vendors, and visitors with an exceptional experience upon entering a TS Banking Group retail banking location. This role would also be responsible for fulfilling scheduled rotations at our in-store Hy-Vee branch.

Preferred education and experience: Possess a High School Diploma or GED certification required. Two years of experience as a receptionist or related experience required. Formal training may be substituted for experience.

Location: Council Bluffs, IA

Experience and Skills:

Key Responsibilities

  • Greet and interact with guests in person, on the phone, and via email in a professional and friendly manner
  • Perform typing, data entry, filing, and other administrative duties as assigned
  • Maintain the office calendar and conference room schedule, and coordinate catering and other resources needed to fulfill specific requests
  • Order front office supplies and keep inventory of stock
  • Sign for incoming packages, receive mail, and retrieve faxes, and route them to TS Banking Group departments.
  • Monitor office equipment for ink, toner, paper, and maintenance issues
  • All persons entering the bank are expected to be greeted in a professional manner and immediately made to feel welcome. Determine the nature of their business, and direct them to appropriate area or person or announces visitors to appropriate personnel.
  • Monitor visitor access and issue passes when required.
  • Assist in supply ordering for branch or building as needed.
  • Fold and stuff checking and savings statements and daily notices as needed.
  • Sort mail and maintain mailboxes as ownership of the building mail, sorting and delivery to different departments and locations and ensure delivery in a timely manner.
  • Tend to treats, coffee, and water for clients in the lobby area as needed.
  • May serve as backup to the safe deposit box area as needed.
  • Assist branch transaction activity with the branch team to ensure timely banking services to in branch clients.
  • Assist retail team with phone traffic and client calls as needed.
  • Ability to perform all other duties as assigned.
  • Comply with all banking and company regulations, policies, and procedures.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from employees of company and the general public. Must possess good communication skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to operate the following: telephone, personal computer, printer, copy machine, fax machine. Working knowledge of word processing, spreadsheet, and database software programs. Advanced PC knowledge beneficial.
  • To effectively perform the job, must have reliable transportation to travel to and from work and other work-related events, meetings, interactions with clients, etc.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Position may require the ability to work before or after normal business hours, including weekends and overnight travel, to meet required deadlines and attend meetings and/or training programs.
  • Possess a High School Diploma or GED certification required. Two years of experience as a receptionist or related experience required. Formal training may be substituted for experience.

 

Benefits

TS Banking Group offers great benefits including, not limited to, those listed below!

Paid Time Off
Health and Dental Insurance
Wellness Program
Gym Membership Reimbursement
401K Contribution and Match




EEO Employer/Vet/Disabled

TS Banking Group is a covered federal contractor or subcontractor subject to the requirements of the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), as amended, and Section 503 of the Rehabilitation Act of 1973, as amended. As such, TS Banking Group is bound by the terms of VEVRAA and Section 503, and shall not discriminate against individuals with disabilities, and is committed to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

TS Banking Group maintains an Affirmative Action Plan for the purpose of proactively seeking employment and advancement in employment of qualified protected veterans and individuals with disabilities. As an individual interested in employment with TS Banking Group, or as one of TS Banking Group's valued employees, TS Banking Group welcomes the opportunity to make its employees and applicants more aware of the TS Banking Group's obligations and affirmative efforts. Upon request, TS Banking Group will make accessible to you its Affirmative Action Plan for protected veterans and individuals with a disability. If you are interested, please submit a written request to Angela Avis during the HR Office's operating hours (9 a.m. to 4 p.m.), and we can schedule a time for you to review the Affirmative Action Plan. (Alternatively, a copy of TS Banking Group's Affirmative Action Plan is available electronically on TS Banking Group's intranet site.) Remote employees not physically located at the facility may access the Affirmative Action Plan through the intranet site, or may request a copy of the Affirmative Action Plan for review and return should no internet access be available.